Ridery App

Privacy Policy

Ridery App LLC

Effective Date: November 2025
Last Updated: November 2025

This Privacy Policy explains how Ridery App LLC (“Ridery”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using Ridery, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following categories of information:

a. Information you provide directly

  • Name, phone number, email, and address.
  • Payment information (credit/debit card details or digital wallets).
  • Driver’s license, vehicle documents, and insurance (for drivers).
  • Support inquiries or communication with Ridery.

b. Information collected automatically

  • GPS location and trip routes (for both riders and drivers).
  • Device and connection data (IP address, browser, operating system).
  • Usage data such as app interactions and pages visited.

c. Information from third parties

  • Background check providers (for drivers).
  • Payment processors (Stripe, PayPal, etc.).
  • Marketing and analytics partners.

2. How We Use Your Information

We use collected data to:

  • Provide, operate, and improve the Ridery platform.
  • Facilitate payments and payouts.
  • Match riders and drivers efficiently.
  • Communicate updates, promotions, and safety notices.
  • Comply with applicable U.S. laws and regulations.

3. Data Sharing and Disclosure

We do not sell your personal data.
We may share limited information with:

  • Payment processors to complete transactions.
  • Insurance or safety partners in case of incident reporting.
  • Law enforcement authorities if legally required.
  • Service providers who support our technical and operational functions.

All third parties are contractually obligated to maintain the same level of data protection as Ridery.

4. Data Retention and Security

We store information only as long as necessary for business and legal purposes.
Ridery employs SSL encryption, firewalls, and restricted access systems to protect all stored data.

However, no system is completely secure. By using Ridery, you acknowledge that transmission of data online carries inherent risks.

5. User Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Request corrections or deletion.
  • Withdraw consent for marketing.
  • Request a copy of your data (data portability).

To exercise these rights, contact us at info@rideryapp.com.

6. Cookies and Tracking

Ridery uses cookies and similar technologies to analyze app performance, customize user experience, and measure advertising effectiveness.
You may disable cookies in your browser settings, but some platform features may not function properly.

7. Children’s Privacy

Ridery does not knowingly collect data from children under the age of 18. If we discover such information, it will be deleted immediately.

8. International Transfers

Data collected in the United States may be transferred and processed in other countries where Ridery operates. All transfers comply with applicable privacy laws.

9. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date.

10. In-Vehicle Recording Policy (Mandatory Camera Use)

For the protection of both passengers and drivers, Ridery App LLC requires all active drivers to use an in-vehicle recording device (“dashcam”) during every ride booked through the Ridery platform.

These devices may capture video and/or audio inside the vehicle strictly for safety, security, and evidence purposes.

By accepting a ride through the Ridery app, passengers acknowledge and consent to this security recording as part of Ridery’s operational policy and safety program.

Purpose and Use

  • Recordings are intended solely to ensure safety, prevent fraud, and assist in the resolution of disputes or incidents.
  • Ridery App LLC may request access to such recordings for internal investigation, insurance claims, or law-enforcement cooperation.
  • Recordings are stored and managed by each driver and must be handled responsibly under applicable privacy and data-protection laws.

Prohibited Uses

Drivers are strictly forbidden from:

  • Publishing, posting, or sharing any portion of recordings on social media or online platforms.
  • Selling, transferring, or distributing recordings to third parties.
  • Using recordings for entertainment, commercial gain, or personal publicity.

Any violation of this policy will result in immediate deactivation of the driver’s Ridery account, possible legal action, and referral to the proper authorities for violation of privacy and data-protection laws.

Ridery App LLC reserves the right to permanently ban any driver or user who misuses recorded content or fails to comply with this mandatory safety requirement.

11. Contact Information

If you have any questions about this Privacy Policy or your data rights, contact us at:

Ridery App LLC
12295 SW 151st St
Miami, Florida 33186, USA
info@rideryapp.com